Frequently Asked Questions
Everything you need to know about your Beauty House experience.
Are your products cruelty-free and authentic?
Yes, Beauty House guarantees that 100% of our products are authentic and sourced directly from authorized distributors. We also prioritize brands that adhere to cruelty-free practices.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for opened skincare?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an allergic reaction, please contact our support team for assistance.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.